Error

Error messages with solutions and workarounds

Seasons – Graphic glitch on Macs

Seasons – Graphic glitch on Macs

Problem My graphics look all weird and blocky in fall. Cause Unclear Solution There is none at the moment but you can help figure it out by posting in this thread: Graphics Glitches

A Serious Error Has Occurred

A Serious Error Has Occurred

Problem when loading a save game I get the following error message:  A serious error has occurred while loading <name of the savegame>.sims3. It is strongly recommended that you restart the application. Cause The game is not able to read some files because they are locked/read-only by another application or folder. Solution See this posts(…)

Wrong Region Code

Wrong Region Code

Problem I get the error message The setup has detected that the regional install code for The Sims 3 is different than what this expansion requires. This product requires The Sims 3 to have the same regional code in order to be installed. Cause The base game and the EPs have a so called region code.(…)

Game process could not be started – Back again

Game process could not be started – Back again

Update 2012-09-28 Joy, Error is back. Post the questions below in the thread linked. Also state if you installed Patch 1.39 or not Update 2012-09-25 This issue should be fixed. If you still encounter the issue, please post here:  Can’t Start Game Process  with the following info Packs installed: Version of OS X: DVD or(…)

Disc Verification Failure

Disc Verification Failure

Problem I get the following error message: Disc Verification Failure. The game is unable to verify that your Sims 3 Pets disc is genuine. Please contact customer service Cause This issue seems to be occuring on Mac computers that have custom content installed. I’m unsure if it’s ANY custom content or certain ones and if(…)

Sims are full of Holes

Sims are full of Holes

Problem My sims are full of little triangular holes. Cause This issue  is caused by the ATI/AMD Graphic driver 12.4. The following cards are affected (might be more) ATI Radeon HD 4200 series ATI Radeon HD 4500 Series ATI Radeon HD 3600 Series ATI Radeon HD 3400 Series ATI Radeon HD 2900 ATI Radeon HD(…)

QtCore4.dll not found

QtCore4.dll not found

Problem I get the following error message: The program can’t start because QtCore4.dll is missing from your computer. Try reinstalling the program to fix this problem. Cause This file belongs to Origin and should be in the folder C:Programs(x86)Origin. Solution Reinstall Origin. You don’t need to reinstall the game, reinstalling Origin will do. Uninstall it(…)

CRASH: Ingame advertisement

Update: EA has confirmed this issue and they hope they can fix it without a patch (which they should be able to if my theory is correct). It seems the new ingame advertisement (read all about it here: 1.29 Patch Triggers In-Game Advertising/Purchasing and here: Discontinued Sets + Freebies in Buy Mode & CAS!) now(…)

ERROR: Distorted Animals

Problem The new EP gives many players distorted animals. Graphic cards that were borderline now don’t work correctly anymore cause the requirements changed. The problems are Distorted Animals with lines coming out (pic 1) Holes and strange looking eyes or see-through fur (pic 2 & pic 3) Bulky or flat looking fur (pic 4) Distorted Animals(…)