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Bad CC (10)
Bugs that are caused by bad cc
- Blue Lots
  Problem I suddenly have blue (or black at night) lots instead of the actual buildings build there Solution This issue is caused by faulty custom…
- Categorized for teens and up
  Problem There are a lot of downloads around that are categorized for ages teens and up. We all know that teen sims are slightly smaller then the other age…
- Corrupt (Not a DBPF) / Bad Download / Bad Index
  Problem There is always one package that has a bad index or is a bad download. Asking Delphy about is, that was his answer Basically, I define a "bad…
- Corrupt Thumbnails
  Problem Some people change the thumbnails to present their Sim/house/household better. When they did this, they did something wrong (size for example). Identi…
- Downloads that are attached to Sims directly
  Problem This problem is getting wider and wider spread since LN came out. The extra CC does not come as a extra package-file that can be removed with Custard…
- Hidden clothing
  Problem The following clothing is in my game but I can't find them in CAS or the launcher. Cause This dress by PeggySims contains the extra…
- Missing TXTC (blue lots)
  Problem Because of an error in one of the tools to make custom objects, some of them are faulty causing the Blue Lot Issue. Blue lots have been getting…
- My Sims look horrible
  Problem My Sims have long arms and legs. They look like monsters My Babys are invisible Cut neck, waist and feet Toddlers and babies are…
- Sims shower in cloths
  Problem When my sim takes a shower or a bath, they are wearing cloth Cause If the Sims has a certain trait like never nude, they shower with their…
- Wrong Category/Age/Gender for Cloth or Accessory
  Problem CAS Part (Clothing) & CAS Part (Accessory) have categories for age, gender and occasion. Because of the different meshes (size, figure), CAS…
Bugs (105)
Known Bugs with solutions or workarounds
- Aging troubles
  Problem My sim is suddenly younger/older then before Using the dresser or mirror sets the age of my sim back to 0 in his age group Using the stylist /…
- Broken Adventure Boards
  Problem When I check the adventure board in my vacation town, there are no or very few adventures Cause If you have already done lots of adventures there…
- BUG: Animals are teleported to the edge of the map
  ProblemI can't find my animals. After searching for quite some time, I found them on the edge of the mapCauseThis is a conflict with the store bath tubs…
- BUG: Boarding School Troubles
  ProblemI enrolled my Sim in boarding school but he either never left or was back home shortly after. Unfortunatly he still shows as at boarding school but…
- BUG: Can't choose a pre-existant family
  ProblemI wanted to start a new game but there no option to choose one of the pre-existant families. The option is missingCauseYou are in tutorial mode. The…
- BUG: CC Objects issues with Patch 1.26/1.27
  It seems that the new patch has borked most of the cc objects. This does not include hair or clothing and most deco items will be fine as well but all objects…
- BUG: Constant/False Pregnancy
  ProblemAfter giving birth, my Sim is still pregnant. I'm missing the interactions pregnant Sims lack and the baby belly is also still there. CauseThis bug…
- BUG: Gourmet Pet Food
  ProblemsI have only the Patch and not the EP itself but still my Sims can now cook gourmet pet foodMy Sims eat pet food at the restaurantMy Sim has cooking…
- BUG: Imaginary Friend Problems
  ProblemThe interactions sing and play are being canceled.I can't get rid of that stupid doll CauseThose interactions only seem to work if they are used…
- BUG: Imported house raises/lowers the terrain
  Problem when I place a house on a lot it was not originally built on, I get either mountains they sit on or they sink into the ground. Solution This…
- BUG: Lags in China
  ProblemMy game is severely lagging in China. I can hardly play. It's worse at nightCauseLike Bridgeport, China has some severe routing problems. There are…
- BUG: Missing picture in savegame overview
  ProblemThe overview where you choose your savegame to play is missing it's picturesCauseThis is caused by tents stored in chestsSolutionDon't store tents in…
- BUG: Sim can't enter Rabbithole
  ProblemMy sim can't enter a certain or all rabbitholes and thus can't go to work or do anything there. They get either teleported away or there's just no…
- BUG: Sim can't fish
  Problem My Sim can't fish. There's no option for it. My Sim can't fish with bait anymore Cause Problem 1 This is caused by unknown seeds in your…
- BUG: Sim can't go to after school activities
  ProblemI have enrolled my Sim to an after school activity but when he's supposed to go there, he can'tCauseThis problem is probably caused by field trips.…
- BUG: Sim feels betrayed with no good reason
  ProblemMy Sim is suddenly accusing his partner of cheating although they have done nothing wrong. The end of the relationship is not far off.Cause The new…
- BUG: Sim is running / sneaking everywhere
  ProblemMy sim now runs everywhere, even in the houseMy private eye Sim doesn't stop sneakingAfter swimming my Sim still does the swimming movementsMy teens…
- BUG: Sim wakes up every morning at 4 am
  ProblemMy Sim is waking up at 4 o'clock in the morning every day. I can send him back to sleep after that but it's getting on my nerves anyways.CauseThis bug…
- BUG: Sims reset / jump out of actions
  Problem My Sim wants to do some interaction but shortly after he stands behind/in front of the object without doing the action My Sim was at work but now…
- BUG: Spiral Staircases don't work anymore
  Problem The interactions use stairs is missing My sims takes to stairs to go up but can't go back down anymore My sims can't use the stairs at all…
- Can't build Simbots in Bridgeport
  Problem Whatever I do, I never get the opportunity to build a Simbot in Bridgeport, thus I'm not able to build one. I did get the opportunity but I can't…
- Can't explore the tombs
  Problem My Sim is missing all interactions inside tombs. I can't go anywhere or disable any traps or anything else Cause This bug is caused by some routine…
- Clock stops at a certain time
  Problem The clocks stops at a certain time (ex. 04:59, 07:59). The game continues normally but my sims don't go to work or parties or anything else that is…
- Clones
  Problem I just met myself in town When coming back from vacation, my sim has doubled Cause This has been around since the beginning. With LN it…
- Collection journals is missing fish/plants
  Problem The new collection journal does not show any plants The new collection journal does not show any fish Cause Sims that had the collection…
- Consignement Store/Elixir Store not working
  Problem I can't sell any more items. The option is gray When I click on the register, nothing happens Cause After 5 days unsold items are supposed…
- Creating supernaturals in CAS does not stick
  Problem I want to create a supernatural Sim but when I take him to the game, he's a normal Sim My in CAS created Sim is a Genie although I did not choose…
- Crowd gatherings on community lots
  Problem There are crowds on community lots that don't want to leave. They are tired and dying but won't go home. I invited a Sim but they cancel the…
- Crowds in front of the school
  Problem In front of the school there's a huge crowd of Sims that can't enter the building. This is causing the sims not going to school and dropping grades. …
- Double Relationships
  Problem My Sim has a relationship to the same Sim twice (in the relationship panel twice) Cause Unclear. Probably has something to do with cleanups that are…
- Endless Moving Mode
  Problem I wanted to move a sim/family but now the little circle spins endlessly and I can't do anything. I wanted to move a Sim which he did successfully…
- Frozen & Stuck Sims
  Problem My Sim is frozen and doesn't move anymore Cause Frozen Sims are pretty common since LN came out and their source is unclear which makes this problem…
- Gem cutter doesn't cut gems
  Problem I can't cut my gems with the gem cutter. The option is gray although there are gems in my Sims inventory. Cause This issue occurs because of an…
- Horses skip instead of galloping
  Problem My horse just skips and jumps around instead of properly running. Cause the problem is that the animation for the fastest gallop is broken since…
- Infinite Baby Loop
  Problem My pregnant Sim is stuck in a infinite baby loop. I already have x babies but I keep getting a prompt to name more. I can see the actual babies Modera…
- Invisible Sims
  Problem My sim returned from vacation and now all other Sims are invisible. I only see their thought bubbles and I can't interact with them Some Sims are…
- Lags & Intermittent Freezes
  Problem Although trees and stuff is still moving, my Sims seem to be frozen The lags are terrible. The game is jerky Cause Make sure your…
- Long Loading Times
  Problem It takes forever until my game is loaded Cause In most cases this is due to many or faulty .package files. If you have tons of them, they can slow…
- Lunar Cycle not working
  Problem The lunar cycle does not work correctly. Each time I start my game, it's 2 days until full moon. Cause Seems like EA forgot to save the actual lunar…
- Mailbox doesn't work
  Problem My Sim has mail but when he tries to get the mail/bills out of the mailbox, he's reset and I can't find anything new in his inventory My Sim has…
- Missing or incomplete family tree
  Problem When I click on my family tree, there are Sims missing from it. When I click on the family tree symbol, nothing happens Cause Traveling seems…
- Missing Sim
  Problem Whole households are disappearing from my game. They are still shown as alive in the relationship panel but I can't visit them or call them and…
- Missing Sims and empty UI when arriving in vacation town
  Problem This problem exists in two variations My Sim disappears when arriving at the vacation destination. The UI is loaded without the Sim and therefore…
- Missing Texture
  Problem Instead of a drawing the drawing table and the sketchpad shows the text 'Missing Texture'. Solution Delete your cache files Jinxtera for the…
- Missing Traits
  Problem When growing up, I gave my Sim the the extra trait he was entitled to but now it's missing. Solution Manually add the trait If the trait still…
- Missing UI
  Problem I can't play anymore for there is no User Interface in my game anymore. Cause The User Interface can be turned of via F10 so that you can take…
- Money tree can't be harvested
  Problem My Sim planted a money tree but after the initial harvest, it does not grow any further. Cause This issue is caused by the gatherer trait. Gatherer…
- Mood Lamp - A source for Issues
  Problem My Sim does not have the option to Try for Baby. They do have a Woohoo Option but try for baby is missing. My Sim can't travel. The option is…
- Moodlets don't go away
  Problem (Negative) Moodlet don't go away (hunted moodlet, Disgusted moodlet etc) although there's no reason for them Cause Disgusted Check your…
- Multi-Selected Portraits
  Problem I click on the portrait of one of my Sims/Pets but the old one stays selected as well. Also all infos stay on the old Sim/Pet I click on the…
- Neighborhood tinted in red
  Problem My whole neighborhood shows is tinted in red Cause This problem has many causes Corrupt/old Resource.cfg Outdated graphic drivers unsuppo…
- NEWS: Issues with Patch 1.26/1.27
  Please post and refer to my Bug Thread in the official forum for details: Pets Bug Thread - Please post your issues here.If you have troubles installing the…
- No interactions/unplaceble Sauna
  Problem I bought Sunlit Tides in the Store but the Sauna that comes with it does not work. I can't place it and the ones that are already placed have no…
- No performance meter
  Problem My Sim does not have a performance meter while at University Cause It seems that you don't have a performance bar before classes first start on…
- Omni Plant Troubles
  Problem Can't Order Omniplant Seeds on the Mailbox Can't feed Omniplant Omniplant stopped growing Stuck Omniplants in Inventory Cause Unclear.…
- Opportunities can't be completed
  Problem My Sim has an opportunity but each time he's supposed to go to a building, the action is canceled. The building itself does not have the option. A…
- Precautions for University Life
  Introduction After a week of doing the Bug Thread at the official Sims 3 forum, I have to say that UL has some major bugs that make the game unplayable for…
- Routing failure with bed, dresser, ...
  Problem My Sim can't use the bed, dresser, desk, etc. They have a routing failure icon over their head and stomp their feet. Cause The greeting cards you…
- Showtime Objects and Singer have no Sound
  Problem The new objects like the Karaoke Machine and the DJ Booth can only be heard from time to time or not at all I can't hear my Sim sing The songs…
- Sim can't catch birds
  Problem I do not get the option to catch and befriend birds anymore. All they have is watch Cause This bug is caused by special seeds in the Sims inventory …
- Sim can't improve their skills / Vampires learn insanely fast
  Problem My Vampires learn new skill at an insane fast rate My sims is trying to improve a skill but the skill bar won't budge Cause Vampires are…
- Sim can't make Elixir anymore
  Problem My Sim just reached level x alchemy and now he can't mix any elixirs anymore. Cause This bug is caused by special seeds in the Sims inventory. If…
- Sim can't make Pumpkin Pie
  Problem My Sim is cooking level 10 but I can't find the pumpkin pie recipe. It can't be bought as well. Cause Pre-existing Sims that already have a cooking…
- Sim can't return home from University
  Problem Sims either can't go to the graduation in properly in the first place or that they don't return home afterwards and don't get their extra trait…
- Sim can't spin on the Ice/Roller Skating Rink
  Problem My Sim has perfect Ice/Roller skating skill and I got a message that he can now spin on the rink but he doesn't have the option to do so. The option…
- Sim can't use the diving board
  Problem My sim wanted to use the diving board but instead of doing so, he resets Cause Sims always had a diving skill. It's a hidden skill that increases…
- Sim can't use the grocery store
  Problem My sim can't interact with the grocery store at all Solution If it's only the grocery store this is due to unknown, rare and special seeds in your…
- Sim learn skills insanely fast
  Problem My Sim only just started learning a new skill and has already maxed it out within a day. Cause The cause of this is a change EA had to make in the…
- Sim not arriving at University
  Problem My sim doesn't arrive at the University. All I get is the option to edit town. My Sim is not there. The loading screen just stops at 99% Cause…
- Sim sinks into the ground
  Problem My Sim sinks into the ground and can't climb stairs anymore. Sometimes he's visible through the ceiling, blocking objects below. Cause This bug is…
- Sim suddenly has a relationship with another Sim
  Problem My Sim suddenly has a relationship with another Sim they don't even know that well. This can be close relatives as well as children. Before…
- Sim won't age up
  Problem My sim doesn't age up. They celebrate forever, Sim looks like a little person Sim has all the characteristics of the last age group. Cause…
- Sims can't garden properly
  Problem My sims fail to look after their garden properly. The jump out of the action and if I queue them up, they get canceled. The interaction tend garden is…
- Sims missing from the portrait panel
  Problem My Sim is not shown in the portrait panel anymore. All I see is a green square My Sim is not shown in the portrait panel anymore at all. Shino …
- Sims reset instead of performing
  Problem My Sim is supposed to perform on stage but he gets reset and stands next to the stage My Sim can't perform a sing-o-grams. He resets Cause Th…
- Small Elder Sims with Canes
  Problem My elder Sims are small Cause This bug only appears if you have an pre-patch Sim with a cane. Solution Replace the cane with a new one
- Smartphone photos don't transfer to homeworld
  Problem My Sim took some awesome photos at University but when I returned home, they were all gone Cause Traveling (probably also to and from vacation…
- Smartphone won't stop ringing
  Problem My Sims smartphone won't stop ringing. There is no incoming call to answer Cause Unclear. Probably a stuck sound Solution The Ringing should…
- Spoiled food and decreasing of quality
  Problem Food in my fridge spoils as soon as I take it out. My perfect food has gone back to normal quality. Cause The Restoration Ritual Spell,…
- Stuck Bills after returning from University
  Problem My Sim has several bills stuck in his inventory and I can't do anything with them Cause The cause of this are love letters that your Sim got at…
- Stuck inventory items
  Problem There are stuck items like cars, cameras and teddy bears in my Sims inventory/family inventory that can't be deleted. With Patch 1.22 many…
- Stuck Objects & Objects in use
  Problem I have an object with which I can't interact cause it's in use. It can't be sold either. My Sim has a bowl/ a guitar or some other object stuck…
- Stylist is missing the clothing list
  Problem My stylist would love to do his job and style some Sims but he can't since the list for clothing is missing. Nothing happens when I click on the…
- Supernaturals can't skate
  Problem I sent my fairy/witch/werewolf/vampire to go roller/ice skating but all they do is fly or run around the rink Cause That is a feature, not a…
- Werewolves can't change into their human form
  Problem My werewolf can't turn back into his human form. Werewolves don't age up Cause It's full moon. On a full moon night you can't choose which…
- Werewolves not aging
  Problems My werewolves are not aging up (especially the inactive ones) Cause Werewolves can't age up when they are in their werewolf form Solution Only…
Custom Content (15)
Everything concerning Custom Content
- How do I install Custom Content/ Mods ?
  Introduction There are different file types: Sims3Packs, Sims and Package files. Sims3Packs Files Installed via your Launcher by double clicking on the…
- Remove Sims3Packs
  Introduction Removing Sims3Pack files from your computer is a simple task but it can become quite time consuming. If you want to remove a lot of downloads it…
EA (31)
- EA Store and Game Items
  What is the Sim Store ? The Store is part of the EA Website where you can buy extra items for your Sims. All items there are approved and created by EA…
- How to contact EA
  For many issues, the only way to get help is by contacting EA Customer Support. Examples for such issues are problems with your accounts, purchases and serial…
- MyPage at Official Site
  The new MyPage at the official site is now live. Not many people are liking it but there are a few things that have gotten better. Also there are a few things…
- No interactions/unplaceble Sauna
  Problem I bought Sunlit Tides in the Store but the Sauna that comes with it does not work. I can't place it and the ones that are already placed have no…
- TheSims3.com issues
  2012-11-13: Current Issues Seasons Download and Registration Issues How does the myPage work ? See this thread: My page Thread or here: MyPage at…
Error (21)
Error messages with solutions and workarounds
- A Serious Error Has Occurred
  Problem when loading a save game I get the following error message: A serious error has occurred while loading <name of the savegame>.sims3. It is…
- Base Game incompatible with current Expansion Pack
  Problem I get the error message: Your The Sims 3 Base Game is incompatible with the current Sims 3 Expansion Pack. Please update your game via the game…
- CRASH: Ingame advertisement
  Update: EA has confirmed this issue and they hope they can fix it without a patch (which they should be able to if my theory is correct).It seems the new…
- Cyclic Redundancy Check
  Problem I'm getting a CRC error when installing Cause This problem can have many different causes. Problem with the DVD Problem with the DVD…
- Disc Authentication Error
  Problem When I want to start the game, I get the message: No Game disc found! Please insert <name of disc> game disc before proceeding. I have the disc…
- Disc Verification Failure
  Problem I get the following error message: Disc Verification Failure. The game is unable to verify that your Sims 3 Pets disc is genuine. Please contact…
- Game Crashes (CTD)
  Problem My game crashes to the desktop without a warning I get the message Sims 3 has stopped working Info When your game crashes, it usually…
- Game process could not be started - Back again
  Update 2012-09-28 Joy, Error is back. Post the questions below in the thread linked. Also state if you installed Patch 1.39 or not Update 2012-09-25 This…
- Invalid File Found or File not found
  Problem While patching I get this error message: Update Error: Invalid File Found or Update Error: File not Found Cause This error occurs if a file…
- QtCore4.dll not found
  Problem I get the following error message: The program can't start because QtCore4.dll is missing from your computer. Try reinstalling the program to fix this…
- Save Errors (Error 12, 13, or 16)
  Problem While saving I get the error message: An unexpected error has occurred while saving: Error 12 (or 13 or 15 or 16). Please consult the readme for…
- Saves are gone/ Options are reset
  Problem When starting up my game, everything was gone. My saves, my donwloads, everything. Cause This problem mostly occurs if you accidentally move your…
- Service initialization failed
  Problem When starting the game I get the error message: Unable to start game. Service initialization failed (some number). Cause This problem is…
- Surpressing Login-Message does not work
  Problem Although I ticked the option to not be shown the login warning anymore, I get the message with every game start. Cause Ticking the options seems…
- There was an error during startup
  Problem When starting the launcher, I get the error message: There was an error during startup. See the Log for more details Suggestions Reinstall…
- Unofficial Game Modification
  Problem I get the following error message: It looks like you have installed an unofficial game modification that does not match your current version of The…
- Wrong Region Code
  Problem I get the error message The setup has detected that the regional install code for The Sims 3 is different than what this expansion requires. This…
FAQ (20)
Frequently Asked Questions on selected topics
- Backups
  What is a backup ? A backup is a copy of your folders and files to an external drive, an different place on your computer, a flash drive or a DVD. Backups are…
- Barnacle Bay
  What is this Barnacle Bay ? Barnacle Bay is a Store world which can be bought through the Sims 3 Store and in retail stores (only contains a code, no disc).…
- Bugs & Patches
  What's a Bug ? Bugs are errors in the game. Not everyone has every bug for it depends on the combinations of actions you do if a bug actually shows in your…
- Changing traits of an existing Sim
  How do change the traits of my Sim Normally it's not possible to change your Sims trait. Sometimes, circumstances can make it necessary to change them…
- EA Store and Game Items
  What is the Sim Store ? The Store is part of the EA Website where you can buy extra items for your Sims. All items there are approved and created by EA…
- FAQ: Create-A-Pet Demo (SCRAP)
  Update 2011-09-28EA has corrected the problem with the uninstalling store content. If you still have issues, redownload it. You will need to uninstall the old…
- Hidden Springs
  How do I install the DVD-Retail Version of Hidden Springs ? SimsVIP has made a step by step tutorial. Please read this: Hidden Springs Retail Disc for Origin…
- How do I install Custom Content/ Mods ?
  Introduction There are different file types: Sims3Packs, Sims and Package files. Sims3Packs Files Installed via your Launcher by double clicking on the…
- How do I reset my Sim and what does that do ?
  Sims often get stuck or get stuck in an animation. The easiest solution is to reset the Sim Resetting a Sim drops every action/ animation his currently…
- How do I uninstall a Mod/Hack ?
  Introduction Some mods can't simply be ripped out or you will destroy your savegame. Since the introduction of premium items, EA has fixed an error with…
- How to redeem the limited edition content
  How to I get my limited edition content The limited edition content needs to be redeemed separately at the Sim 3 Store. How to redeem DO NOT REDEEM YOUR…
- Meaning of the icons in CAS and Launcher
  Introduction The launcher as well as CAS/Build/Buy Menu have little icons next to clothing/objects/etc. Those icons give you an indication where the item came…
- Memories
  How can I turn the memories off ? Since the release of Seasons/Patch 1.42 you are now able to turn off memories completely. This won't delete existing ones…
- Mods/Hacks
  What is a Mod/Hack ? A mod/hack is a piece of code that you put in your game as either a package file or as replacement of a EA file. A Mod/Hack changes the…
- MyPage at Official Site
  The new MyPage at the official site is now live. Not many people are liking it but there are a few things that have gotten better. Also there are a few things…
- Riverview
  What is Riverview ? Riverview is a town like Sunset Valley that you can download for free when you register your base game. Riverview is a rural town with…
- SimPort Progress and Achievements
  Where is my SimPort progress saved ? SimPort progress is not saved on the EA servers. The information is only locally saved on your computer in a filed called…
- TheSims3.com issues
  2012-11-13: Current Issues Seasons Download and Registration Issues How does the myPage work ? See this thread: My page Thread or here: MyPage at…
- User Files Explained
  Where are my user files ? Details can be found here: Where are my files installed ? What is the meaning of the folders/files ? Main Folder The 5 Cache…
- Where are my files installed ?
  Where are my files installed There are to different kinds of files: The Installation files and the user files. The path can vary depending on your…
Fixed (12)
Bugs that have been fixed by EA
- BUG: Sim freezes while taking pictures
  ProblemEverytime I take a picture with the WA Camera, my Sim freezes.Other Symptoms of this bugThe photography skill tab is emptyPictures are stuck in…
- Constant Bad Mood
  Problem My sims mood is always red although all their needs are green and they only have positive moodlets Cause This is probably caused by the well-rested…
- Fish disappear from the inventory
  Problem I was traveling and caught some fish that is only available in foreign towns but when I came back home, the fish (and possible other objects) got…
- Melting metals is not working
  Problem My Sim resets/jumps when he tries to send metals for melting via the mail box Cause The new collection journal and the resulting changes in the…
- NoXroadsName instead of own Login-Name
  Problem Instead of my own Login-Name, I see NoXroadsName. Because of this, non of my achievements are being registered. Cause This seems to be caused by…
- Pets can't learn certain skills
  Problem Cats & dogs can't learn hunting Horses can't learn racing Cause It could also be the same skill modifier bug that made Sims not learn the…
- Sim can't excavate
  Problem My sims can't excavate. They stomp and wave but don't do anything. Cause Unknown. This bug has been around since the Ambition patch and it will…
- SimPort, sending Sims and Custom Content
  Update 03/09/2012 EA has put out another patch which seems to solve the issue. Patch 1.32 does not leave Sims in your SavedSims or Downloads folder. I…
- Sims can't collect or analyze Space Rocks
  Problem My sim wanted to collect space rocks but instead of doing so, he resets Cause Seasons brings us Aliens and it seems they still have something to do…
- Sims can't use the telescope
  Problem My sim wanted to watch the stars but instead of doing so, he resets Cause Seasons brings us Aliens and it seems they still have something to do with…
- Town overrun by Zombies
  Problem I thought we were only supposed to get Zombies on Full Moon Nights, yet I have them during the day and any other night as well Cause It seems this…
- Wedding Issues
  Problem My Sim just got married but I did not get a window to move them in with each other. Because of this my Sim is still living alone. Getting married…
Graphic (4)
- Distorted Fences and Stairs
  Problem Fences and stairs are shown distorted and as long lines on the screen. Cause This problem can usually been seen with ATI Radeon graphic cards. Sol…
- ERROR: Distorted Animals
  Problem The new EP gives many players distorted animals. Graphic cards that were borderline now don't work correctly anymore cause the requirements…
- Seasons - Graphic glitch on Macs
  Problem My graphics look all weird and blocky in fall. Cause Unclear Solution There is none at the moment but you can help figure it out…
- Sims are full of Holes
  Problem My sims are full of little triangular holes. Cause This issue is caused by the ATI/AMD Graphic driver 12.4. The following cards are affected…
Hacks & Mods (3)
- How do I uninstall a Mod/Hack ?
  Introduction Some mods can't simply be ripped out or you will destroy your savegame. Since the introduction of premium items, EA has fixed an error with…
- Mods to the rescue - SN Annoyances begone
  Problem All serviceNPC - Maid, Butler, Bonehilda - are obsessed with cleaning the beehive. They don't do anything else Bonehilda is obsessed with…
- Mods/Hacks
  What is a Mod/Hack ? A mod/hack is a piece of code that you put in your game as either a package file or as replacement of a EA file. A Mod/Hack changes the…
Incompatible Mods (9)
Bugs that are caused by incompatible mods
- Bugs in University Life caused by Mods
  The following issues are caused by mods. This list does not contain all mod caused errors. There could be more. Make sure your mods are updated. Scripting Mods…
- Fairies don't have wings
  Problem My fairies are missing their wings Cause This is caused by an outdated NoMosaic or NoEffects Mod Solution Remove (or update) the Mod and remove…
- Frozen & Stuck Sims
  Problem My Sim is frozen and doesn't move anymore Cause Frozen Sims are pretty common since LN came out and their source is unclear which makes this problem…
- Long Loading Times
  Problem It takes forever until my game is loaded Cause In most cases this is due to many or faulty .package files. If you have tons of them, they can slow…
- Missing Special Effects
  Problem I can't see a graphical effect. List non-conclusive HELS lamp Animations HELS tub bubbles Fish in HELS and digital Aquarium Spirits Red…
- No Class schedule
  Problem My Sim has no class schedule Cause Unclear at this point but probably caused by having a mod in when first starting the game after installing…
- Parts of the Neighborhood are shown red
  Problem Some of the lots and landscape items are showing up in red in my neighborhood Cause This is caused by the very first nude patch. The one that…
- Sim is missing all his traits
  Problem When I want to create a Sim in CAS, I can't choose any traits or the lifetime wish. All my already created Sims miss them too. Cause This…
- Social Interactions are missing
  Problem When I click on a Sim to interact with him there's only the option mean or no options at all. Cause This problem is caused by incompatible…
Launcher (2)
Issues with the Launcher
- Launcher doesn't start anymore
  Problem My launcher does not start anymore Cause Patch 1.32 is classified as malware by Norton and the launcher file is put in quarantine. Solution Pull…
- Remove Sims3Packs
  Introduction Removing Sims3Pack files from your computer is a simple task but it can become quite time consuming. If you want to remove a lot of downloads it…
News (20)
- Crin goes to Gamescom
  Dear readers, I've posted a few not-help-blog-like posts over the past few days.The reason why is that - as many other German fan sites - I was invited to…
- Crinrict on Twitter
  I finally made a twitter account Follow @crinrict // There will be some News in German on there as well. What is my Twitter Account for Infos on…
- Crinrict's Sims 3 Help Blog Stats 2012
  WordPress creates annual statistics for every blog hosted on their servers and all self-hosted blogs that use the JetPack Plugin. Today I finally got…
- EA's New Help Center
  EA has opened a new Help Center. ATM it's still Beta and you can submit your ideas for making it better as well. It's english only but for all EA games,…
- Exchange - All files corrupt
  2012/07/18 - The issue is back 2012/06/15 - This issue is fixed Maintenance seems to have corrupted all (or most) files in the Exchange. Don't use…
- In Preparation for Seasons
  Seasons is almost upon us, so time for me to make this post. Since we got the patch very early this time, there is no need to go through the whole mod…
- In Preparation for University Life
  University Life is almost upon us, so time for me to make this post. I do recommend to backup all your stuff, most importantly the DCCache folder and…
- In Preperation for Supernatural
  Supernatural is out now. Since we got the patch early there is no need to do the whole Mods thing again. Updated for patch 1.38 means updated for the EP.…
- NEWS: In Preperation for Pets
  In less then a week, most of you will have the new EPs, either available through download or as a physical copy in your hands. Before installing the EP you…
- NEWS: Launcher/Origin Troubles
  It seems that today the Launcher is acting up for everyone. It's probably an issue with Origin but up- & downloading doesn't work at all. EA is aware of…
- NEWS: Memories and the Sims 3 Store
  As it has been mentioned before, you can share the memories that you well get with Patch 1.21 and the Generations EP in Facebook and your Sims 3 profile.If…
- NEWS: Patch 1.21/1.22 Features
  Update 03.06.2011The EP patches were just posted at sims3cri.com. According to them (and a guru on twitter) you don't really need them if you have the disk…
- NEWS: Patch 1.24
  Patch 1.24 is out and has a very long list of bug fixes. The entire list can be found here: The Sims 3 Game Update for 1.24Helpful linksTUTORIAL: What to do…
- NEWS: Patch 1.25
  Patch 1.25 that just came out is probably for MAC only. It fixes a severe issues Mac Users were seeing with MAC OS X LION and certain graphic cards.UPDATE:…
- Patch 1.3x - What's the issue ?
  UPDATE 06/05/12 This issue is fixed with patch 1.34. If you are missing the collections, install the SuperPatch for 1.34 and you will get those. This…
- Precautions for University Life
  Introduction After a week of doing the Bug Thread at the official Sims 3 forum, I have to say that UL has some major bugs that make the game unplayable for…
- Seasons Download and Registration Issues
  Issue As of today, Seasons is available and EA has major issues. It seems that they have Server Crashing issues and because of this, all registered games have…
- Showtime, a patch and my page
  Showtime is just around the corner with many changes that you probably know more about than me. Showtime and the upcoming patch will bring us new social…
- Sims 4
  Maybe some of you wonder if I will continue with Sims 4 and if there will be a Help Blog for Sims 4. Well, I can't answer that yet. There's not enough info out…
- The Sims 3 and Windows 8
  Update 2012-11-11 There seems to be a conflict with BitDefender. So if you have problems with the game and BitDefender, uninstall it to see if the game then…
Origin (3)
- Origin 9.0 - Login Issues
  Problem I've downloaded the new Origin 9.0 today and now I can't login. All I get is the following error message: You Must Be Online When Logging In For…
- Origin for Macs
  Origin is finally available for macs System Requirements OS X 10.6.8 or higher Intel Core 2 Duo-Processor Download Link http://www.dm.origin.com/mac/…
- Seasons Download and Registration Issues
  Issue As of today, Seasons is available and EA has major issues. It seems that they have Server Crashing issues and because of this, all registered games have…
Patch (14)
- Patch 1.31
  The Showtime patch is now available for everyone. Make sure to take the necessary precautions before you udpate: Showtime, a patch and my page The Manual…
- Patch 1.32
  Info on the Patch with EP07 content Here are the details what this is about: Sims 3 Patch 1.32 – *Expansion #7 Spoilers!*. The code to this was only in…
- Patch 1.33
  There's another issue with the Super Patch. I don't fully understand it yet but you want to hold out on patching: Game Help:Issues with 1.3x Superpatcher I'm…
- Patch 1.36
  The new patch is available Please take the necessary precautions before patching: What to do before patching The patch on the Diesel DVD will be big…
- Patch 1.38
  The new patch is available Please take the necessary precautions before patching: What to do before patching The patch on the Supernatural DVD will be…
- Patch 1.39
  The new patch is available Please take the necessary precautions before patching: What to do before patching (Source: EA) Supernatural Zombi…
- Patch 1.42
  The new patch is available. This seems to be the Seasons Patch already. Please take the necessary precautions before patching: What to do before patching …
- Patch 1.47
  The new patch is available. It's the Sims 3 70′s 80′s & 90′s so we'll be all set for the Stuff Pack. Please take the necessary precautions before…
- Patch 1.48
  A new patch - again. Not many changes but good news for all our friends in Asian countries. The language issue has been fixed. Please take the necessary…
- Patch 1.50
  The new patch is available. Everyone that waited with patching should re-try now because of the invalid file error. EA has replaced the incremental patch…
- Store Content Patch, V 1.1 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.0 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.1 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.2 available
  There's a new Store Content Patch. I have to say, that I can't get it to install atm. It downloads fine but that's it. To trigger, open the launcher and…
Report (5)
- A diving board for Crinrict
  Seasons Gamescom Information Splash! The kid jumps from the diving board. Yes, that was a jump not a dive and a splashy one too. His mom who's standing…
- Behind the curtains - Options and more
  Supernatural also brings us some changes in the UI. There are new options, a collectors journal and something new about the ingame store ads. My assumptions…
- Crinrict in Moonlight Falls
  Gamescom Information on Supernatural The new town Moonlight Falls is crawling with supernatural beings. There are fairies, werewolves, ghosts, witches…
- Sims 3 Seasons
  Diving coming to the Sims Update 09/21/2012: Just read the news on SimsVIP: Diving boards are coming with the seasons patch. You don't need to buy the EP to…
- Supernaturals
  The main point of supernatural are of course the supernatural beings Each supernatural has their own frame color (like the vampires do) so you see what…
Store (13)
Issues and tipps for the Sims 3 Store
- EA Store and Game Items
  What is the Sim Store ? The Store is part of the EA Website where you can buy extra items for your Sims. All items there are approved and created by EA…
- Mystery Bag Items
  When buying Simpoint Bundles in the EA Store, you get a mystery item for free. Trouble is, since they are a mystery, you have no clue what you get. maria_lov…
- New Feature - Featured Sets
  What's it about Patch 1.36 brings us a new Store-Set Feature. What looks like more ingame store advertisement at first glance is actually a nifty new feature…
- No interactions/unplaceble Sauna
  Problem I bought Sunlit Tides in the Store but the Sauna that comes with it does not work. I can't place it and the ones that are already placed have no…
- Store and Custom Content uninstalls itself
  Problem I started my game and got a missing objects warning My launcher shows all my stuff as uninstalled Cause It seems that certain updates (Origin…
- Store Content Patch, V 1.1 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.0 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.1 available
  There's a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatc…
- Store Content Patch, V 2.2 available
  There's a new Store Content Patch. I have to say, that I can't get it to install atm. It downloads fine but that's it. To trigger, open the launcher and…
- Store Lots Missing ingame
  Problem l've installed a lot from the Sims 3 Store but I can't find the lot in-game. Cause Store lots can usually be found in the community lot library.…
- STORE: List of Store Items
  I have updated MSladyTSO Excel list of all Store Items up to Dec 4th/2011.The list tells you, what Objects are/were available at the Store with a link to…
- Valentine's Day Treasure Hunt
  Issue There's currently another treasure hunt going on on the EA Website. You can win this set The set is new and is not available in the Store…
- Winterizing the Stones Throw Greenhouse - Fixed
  Update 12-13-2012 The Greenhouse is now fixed. See this thread for details: Stone's Throw Greenhouse Season's Update! *12/13* Problem The new store…
Tools (3)
Tutorials for selected tools
- Delphy's Custard
  Introduction CleanInstaller (aka Custard) by Delphy (MTS) can help you analyze your Sims3Packs and get rid of any extra stuff that comes with it. If you want…
- Delphy's Dashboard
  Introduction ? The Dashboard by Delphy has the purpose to find corrupt package files and, if possible, fix them. The tool has 3 main purposes: Shows…
- Good Tools and what they do
  There are a few very good programs around that I like to link with a short description of what they do. There are a lot more tools around but those are more…
Tutorial (19)
Tutorials on selected topics
- Bypass the Launcher
  Introduction Sometimes the launcher doesn't work right or there are other reasons why you don't want to use it. Luckily it's possible to start the game…
- Change the Language
  Introduction Sometimes you feel like changing the language that you chose on installation. The language your Sims speak can't be changed, that's simlish.…
- Combine Package Files to reduce Lag
  Introduction A lot of package files lag your game and you will end up having very long loading times. The game does not seem to care that much how large the…
- Convert Sims3Packs to Packages
  Introduction A Sims3Pack is actually some sort of container/archive for package files (similar to files inside a zipped archive). To get to the files that are…
- Delete Cache files
  Introduction To be able to load faster, the games stores data in so called cache files. The game checks on startup if those files are available and if so,…
- How to contact EA
  For many issues, the only way to get help is by contacting EA Customer Support. Examples for such issues are problems with your accounts, purchases and serial…
- How to find your game version
  Where do I find my game version ? The game has a game or version number which shows to what patch level you are updated. The version number can be found in…
- How to get rid of unwanted Custom Content
  Introduction Does your Sim look anything like this: My Sims look horrible ? Do you have clothing, hair or objects in your game that you do not like at all and…
- How to keep a Sim but get rid of the CC it came with
  Introduction Unfortunately some package files come inside the package file of a Sim, meaning that the only way to get rid of the download is to get rid of the…
- How to reinstall the game
  Sometimes the last resort is to reinstall your game. You should really only do this if you have tried everything else for this will take hours. Before you…
- Resetting the game to factory settings without reinstalling
  Many problems can be pinpointed on cc or corruption in your user data. There's an easy way to reset your game to factory settings without going through the…
- Turn off Automatic Updates
  Introduction Every now and then, EA graces us with a patch. Since there are many issues with those and some people just want to wait with patching because…
- Turn off memory notifications
  Introduction The notifications for all the memories your Sims make can become a nuisance very quickly. Luckily you can turn them off. Go to Options and…
- TUTORIAL: How to find a certain download in your Launcher
  ProblemWhen you download houses or Sims from the Exchange and other sites, a lot of stuff is coming with those. The bigger the file, the more extra CC is…
- TUTORIAL: Turning off ingame Store and preventing loading of pictures
  Patch 1.29 extended to the ingame store. Besides the already introduced functionality, the user now sees offers for selected items directly in build/buy and…
- What to do before patching
  Before installing the EP/Patch you should Turn off automatic updates Remove all your mods and cc (especially mods). Make sure that you understand the…