• FAQ,  Store & Exchange,  Website

    TheSims3.com issues

    How does the myPage work ? See MyPage at Official Site. I can’t read my gifting or system messages The system message issue should be fixed. Unsure about the gifting messages. If you get a Oops Page on the system messages, contact support. Some of myGames don’t show as registered Check Origin if they show in myGames (not true for Store Worlds). If they do, log out and back in on the website and if they still don’t show, contact Support. If they also don’t show on Origin, make sure you’ve logged in with the right email address and you…

  • FAQ

    SimPort Progress and Achievements

    Where is my SimPort progress saved ? SimPort progress is not saved on the EA servers. The information is only locally saved on your computer in a filed called PassportData.package. This file can be found in [User file directory]\Downloads\[Some Number] If you delete this file you will loose all progress and you can start over unlocking your stuff. Because of this, make sure to regularly save this file. Where is my achievement progress saved ? Completed achievements for which you have received a batch are associated with your account and saved on the EA server. As long as nothing goes…