• Error

    I/O device error

    February 14, 2014 /

    Problem On trying to install the game, I get the following error message: The request could not be performed because of an I/O device error Workarounds Something is interfering with the setup installer (AntiVirus, Firewall, Windows Update). Try disabling them. Reinstall Origin Clean out your registry with CCleaner Make sure Windows and .Net are current Clean the disc Use the Digital Download Version from Origin instead of the disc (it’s free if you have the disc) Use the patch download if you get this error on installing a patch Further Reading Another I/O Device Error Question

  • Origin,  Tutorial

    Installing through Origin

    February 12, 2014 /

    Introduction The game will be added to your account automatically If you bought the game through the Origin Store. It is not possible to buy a game as a gift through Origin for someone else. If you bought the game through Amazon or a key-trader (most of those are not licensed by EA so be aware that it can lead to troubles buying through key-traders), you get a serial code which you can redeem on Origin where it says redeem a product code. You should have a serial code as well, if you bough the game in the Steam Store.…

  • Error,  Origin

    Known Installation Issues

    February 12, 2014 /

    Below you can find solutions to known issues that can surface when you try to install the game. Invalid Serial code If you bought the game before Origin came out, the serial code displayed in Origin is often wrong. Try the one from your manual instead. Check your number again. Many letters are very similar. 8 and B, 2 and Z, 0, O and D can be mixed up very easily. If the code still does not work, you need to contact customer support. Serial code is already registered If you bought the game used, the pre-owner has most probably…

  • Error

    Download Version asks for DVD

    October 23, 2013 /

    Problem When I want to start my game, Origin asks me for the disc. I have the download version and do not own a disc. I get the following error message: No disc detected. Please insert the original “Sims3EP11″ CD/DVD” Cause Unclear Solutions Patch your game to 1.63 again using the manual Super Patch. When asked if you want to install that version again, choose yes.

  • Error

    DLC Compatibility Alert

    September 10, 2013 /

    Problem When I try to install a new expansion pack/stuff pack from Origin, I get the following error: DLC Compatibility Alert It seems the base game for this DLC was not installed through Origin. For <name of the EP/SP> to work, you will first need to: Select Uninstall Now below, locate the base game, and follow the on-screen instructions to uninstall it. Download and install the base game through Origin by selecting it in My Games and clicking Download. After that you can download and play <name of the EP/SP> Cause Seems people that have the base game installed through…

  • Error,  Origin

    Can’t download Game from Origin

    August 17, 2013 /

    Problem I’m trying to download a game from Origin but when it reaches a certain percentage, it goes back to a lower percentage. This constantly loops and I can’t download the game. I get Error 7049:408 when I try to download my game Solution There’s a new beta version of Origin that addresses this issue. Try these steps Launch Origin and log in with your account Click Origin in the top left (main menu) Select Application Settings From General tab, scroll down to Update to the beta version if available and tick the check box Restart Origin Also make sure that…