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Login on Website/Launcher not possible
Problem I have registered my game but now I can’t login. Solution You have to use your email address and not your user name to login You need to have at least patch 1.63 to login with your game. Try to login from within the game instead of the launcher (unless you want to upload something) Use a different browser and/or delete your browser cache. There’s a file with your email address in user data\downloads. Delete it. It will be regenerated Make sure Proxy is turned off in your Internet Explorer (it must be unticked) Reset your Internet Explorer settings EA had…
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Family can’t be selected
Problem After choosing a family, the tick just stays gray and I can’t start my game After choosing a dorm for my Sim, the tick stays gray and I can’t start my game. Cause If you play logged in, something seems to block the process from continuing with the game Solution Don’t log into your game before starting the game (or log out in your game options), choose a family and play for a few minutes. If all works well you can then log back in in your options. Each time before you place a family (or send them to…
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MAC: How to login ingame
Problem I have a mac and when I try to login in the game, I can’t since the @ doesn’t work. Cause The issue is that the ALT-Key isn’t working correctly and because of this, all keyboard layouts that have their @-Key in combination with the ALT-Key won’t work. Solutions Write your email address in a text file and then copy/paste it into the game. Change your keyboard layout to US and use the short cut shift-2
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Surpressing Login-Message does not work
Problem Although I ticked the option to not be shown the login warning anymore, I get the message with every game start. Cause Ticking the options seems to set the flag the wrong way. Solution You can set the option directly in your Options.Ini Open the file [User file directory]\Options.ini with a text editor Set requireloginbeforeload = 1 Save the file Die Meldung sollte nun nicht mehr erscheinen. Du kannst dich trotzdem weiterhin einloggen, falls du das wünschst.
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NoXroadsName instead of own Login-Name
Problem Instead of my own Login-Name, I see NoXroadsName. Because of this, non of my achievements are being registered. Cause This seems to be caused by the browser cache Solution Delete the browser history, your browser caches and cookies You can use CCleaner to do this. Other Suggestions Change your Password in Origin If you only have DVD Versions of the game, remove Origin Delete the Cache files (incl. the new socialCache.package) Additional steps to take Once you have rid yourself of the wrong login Name, go to [User file directory]\downloads and move the folder 5821169621526432232 to the desktop. You should…