FAQ
Frequently Asked Questions on selected topics
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TheSims3.com issues
How does the myPage work ? See MyPage at Official Site. I can’t read my gifting or system messages The system message issue should be fixed. Unsure about the gifting messages. If you get a Oops Page on the system messages, contact support. Some of myGames don’t show as registered Check Origin if they show in myGames (not true for Store Worlds). If they do, log out and back in on the website and if they still don’t show, contact Support. If they also don’t show on Origin, make sure you’ve logged in with the right email address and you…
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Meaning of the icons in CAS and Launcher
Introduction The launcher as well as CAS/Build/Buy Menu have little icons next to clothing/objects/etc. Those icons give you an indication where the item came from. Launcher The launcher has two different icons EA Store CC This lets you easily distinguish if something is a third party content or came from the Sims3 Store. Houses, worlds and Sims that you download from the Exchange or other sites are displayed as CC. CAS/Build- & Buy Mode CAS/Build and Buy Mode have some extra icons but the red flower that indicates cc does not display. All downloads that are installed through the launcher…
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How to redeem the limited edition content
How to I get my limited edition content The limited edition content needs to be redeemed separately at the Sim 3 Store. How to redeem DVD Version: Register your game here: https://www.thesims3.com/registeragame.html. Download Version: You’re game is autoregistered. Nothing to do Download Version: You should have gotten an email with a code to redeem your content. You might need to register the game first for the email to be sent do you. Make sure you check your Spam folder DVD Version: There should be an extra leaflet inside the box with your limited edition code on it Go to the…
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Mystery Bag Items
When buying Simpoint Bundles in the EA Store, you get a mystery item for free. Trouble is, since they are a mystery, you have no clue what you get. maria_loves_alex over at the official forums has started a thread to collect information, what you will get with what bundle. This info might contain errors at this point. The bundles listed are always the minimum bundle you need to get. You can get those items with higher bundles as well. To ensure you get the most items without having to buy way to many points, buy the cheaper bundles first and…
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SimPort Progress and Achievements
Where is my SimPort progress saved ? SimPort progress is not saved on the EA servers. The information is only locally saved on your computer in a filed called PassportData.package. This file can be found in [User file directory]\Downloads\[Some Number] If you delete this file you will loose all progress and you can start over unlocking your stuff. Because of this, make sure to regularly save this file. Where is my achievement progress saved ? Completed achievements for which you have received a batch are associated with your account and saved on the EA server. As long as nothing goes…
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MyPage at Official Site
The new MyPage at the official site is now live. Not many people are liking it but there are a few things that have gotten better. Also there are a few things you can do, that are not obvious, so I decided to make this FAQ for everyone. Privacy Settings The privacy settings can be found here: Account and Privacy Settings or under My Page (the menu) – My Account – My Account & Settings You have several options to show your MyPage (I won’t go into the Facebook and Twitter settings). Possible Options Public Everyone is able to see the…
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Hidden Springs
How do I install the DVD-Retail Version of Hidden Springs ? SimsVIP has made a step by step tutorial. Please read this: Hidden Springs Retail Disc for Origin Distribution?
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Memories
How can I turn the memories off ? Since the release of Seasons/Patch 1.42 you are now able to turn off memories completely. This won’t delete existing ones but you should not be getting any new ones. For me, it doesn’t work that great. I have to turn them off every time I start the game which of course is a bug. Not everyone seems affected. Details see here: Turn off memory notifications How can I delete existing memories ? Twallan’s MasterController has an option to delete all existing memories from all your Sims or from a subset of Sims. You…
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How do I uninstall a Mod/Hack ?
Introduction Some mods can’t simply be ripped out or you will destroy your savegame. Since the introduction of premium items, EA has fixed an error with injection though so there aren’t as many mods that use special instructions any more. I don’t know anything about Awesome mod so if you’re using that, make sure to read all instructions available. Extra steps for specific Mods copied from Twallan’s wiki Careers Uninstall instructions: First uninstall all CareerData packages. Leave NRaas_Career.package installed for the moment Load up the game and save the game under a new save name Now uninstall the NRaas_Career.package If…
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Turn off memory notifications
Introduction The notifications for all the memories your Sims make can become a nuisance very quickly. Luckily you can turn them off. Go to Options and choose the tab with the two cogwheels. Choose the option you want for your memories. You can turn them off completely, just turn off the messages or leave them on. Unfortunately the memories bloat your save games which can lead to Error 12 You need to be patched to 1.42 or higher to be able to turn them off completely Mods Memories Disabled: No more memories. This mod reduces the number of allowed memories…
