Store & Exchange

Issues and tipps for the Sims 3 Store and the Exchange

  • FAQ,  Store & Exchange

    Dragon Valley

    What is Dragon Valley ? Dragon Valley (DV) is a world which you can buy in the Sims 3 Store. The theme is medieval and has baby Dragons. How do I buy Dragon Valley ? Dragon Valley can only be bought as part of a Simpoint bundle on thesims3.com. In August 2013 it will also be released retail on DVD and through Origin. There is no option to gift Dragon Valley or buy it with Simpoints. What’s the difference between the versions ? Dragon Valley is offered as gold or as standard bundle. The standard bundle costs $25.00 and contains…

  • FAQ,  Store & Exchange

    Ingame Store

    Introduction The ingame store is a feature which lets you buy Store content from within the game. Since patch 1.29 you also get special deals directly inside the Build and Buy mode as well as in CAS Steps To be able to use the ingame store, you need to turn it on first. Activation You can set the ingame store in two ways. You can either check the option Enable Shop Mode in the options in game or you can turn it on/off in the options: Open the file [user data directory]\Options.ini with notepad (or any other editor) Search for…

  • Patch,  Store & Exchange

    Store Content Patch, V 2.2 available

    There’s a new Store Content Patch. I have to say, that I can’t get it to install atm. It downloads fine but that’s it. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatch.package in the folder ContentPatch in documents. It’s 7976 kb in size. Restart the launcher/game afterwards If you have one that’s smaller afterwards, delete and redownload the patch Removing CC and mods are not necessary in my opinion, but backing up your user data is always a good idea. Also make sure to remove any 3rd party Store…

  • Patch,  Store & Exchange

    Store Content Patch, V 2.1 available

    There’s a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatch.package in the folder ContentPatch in documents. It’s 7170 kb in size. Restart the launcher/game afterwards If you have one that’s smaller afterwards, delete and redownload the patch Removing CC and mods are not necessary in my opinion, but backing up your user data is always a good idea. Also make sure to remove any 3rd party Store fixes you’ve added. Changes Fixed a compatibility issue with the Fruit and Veggie Stand and Stoves that occasionally…

  • Patch,  Store & Exchange

    Store Content Patch, V 2.0 available

    There’s a new Store Content Patch. To trigger, open the launcher and choose the download tab. That should download it. Afterwards you have a file ContentPatch.package in the folder ContentPatch in documents. It’s 6524 kb in size. Restart the launcher/game afterwards If you have one that’s smaller afterwards, delete and redownload the patch Removing CC and mods are not necessary in my opinion, but backing up your user data is always a good idea. Also make sure to remove any 3rd party Store fixes you’ve added. Changes Updated objects to properly display snow and frost in winter with The Sims 3…

  • Fixed,  Store & Exchange

    Winterizing the Stones Throw Greenhouse

    Update 12-13-2012 The Greenhouse is now fixed. See this thread for details: Stone’s Throw Greenhouse Season’s Update! *12/13* Problem The new store venue Greenhouse has an issue where Winter will not stay out and make your plants go dormant. Cause The Glass roof sculptures are not actual roofs, making the game think there’s no roof on the green house Solution SimGuruCopeland has posted a solution on how to winterize your greenhouse and what to take into consideration if you build your own. See here for the details: Winterizing the Stones Throw Greenhouse. The Store Team is working on a more permanent solution.

  • FAQ,  Store & Exchange,  Website

    TheSims3.com issues

    How does the myPage work ? See MyPage at Official Site. I can’t read my gifting or system messages The system message issue should be fixed. Unsure about the gifting messages. If you get a Oops Page on the system messages, contact support. Some of myGames don’t show as registered Check Origin if they show in myGames (not true for Store Worlds). If they do, log out and back in on the website and if they still don’t show, contact Support. If they also don’t show on Origin, make sure you’ve logged in with the right email address and you…

  • FAQ,  Store & Exchange

    Meaning of the icons in CAS and Launcher

    Introduction The launcher as well as CAS/Build/Buy Menu have little icons next to clothing/objects/etc. Those icons give you an indication where the item came from. Launcher The launcher has two different icons EA Store CC This lets you easily distinguish if something is a third party content or came from the Sims3 Store. Houses, worlds and Sims that you download from the Exchange or other sites are displayed as CC. CAS/Build- & Buy Mode CAS/Build and Buy Mode have some extra icons but the red flower that indicates cc does not display. All downloads that are installed through the launcher…

  • Bugs,  Store & Exchange

    Store Lots Missing ingame

    Problem l’ve installed a lot from the Sims 3 Store but I can’t find the lot in-game. Cause Store lots can usually be found in the community lot library. If you’ve bought the lot with the Gold Edition of a world, they are not pre-placed. You need to do that yourself. Those lots sometimes just have numbers instead of names and therefore are called 1, 2, 3, …. If you have reached the launcher cap, the lots sometimes are not installed correctly the first time. Check the list below for the file name of the lot that should be in…

  • Bugs,  Store & Exchange

    No interactions/unplaceble Sauna

    Problem I bought Sunlit Tides in the Store but the Sauna that comes with it does not work. I can’t place it and the ones that are already placed have no interaction Cause The cause is yet unclear but it seems another conflict with other Premium Content , namely the Deep Fryer/Ice Cream maker. Solution Uninstall the other Premium Content items Make sure you DO NOT delete the ccmerge.package file in DCBackup SimGuruKelly has posted a solution until they fix it in the Seasons patch (hopefully): Update on Steam-It-Up Sauna problems (make sure to not delete the files *.dbc from…