• Tutorial

    Troubleshooting Steps

    February 12, 2014 /

    Introduction There are several things you can try to solve various issues. These thing will not harm your game but they don’t always help either. Always backup your user files before trying anything. Tips from MTS Here’s a few tips from the MTS Wiki you can try: Game Help:Sims 3 Game Problem Computer Maintenance On a windows PC you collect a lot of garbage over the years. Programs aren’t uninstalling properly and leave traces in your Windows Registry. Your computer’s hard disc is being fragmented when you delete stuff and you collect temp files and user files that no one ever…

  • Error,  Launcher

    Black Screen, long loading times and TMP files in DCCache

    June 22, 2013 /

    Problem After the installation of Patch 1.55, my game doesn’t load. All I get is a black screen. My Launcher takes forever to load now. Cause The causes for those issues aren’t solved completely yet and everything written here is a mere assumption. It might be completely not true. To discuss the tmp files, please post here: TMP Files in DCCache Make sure you remove all your mods to be certain that the black screen issue isn’t cause by an incompatible mod. Best is to do a complete Factory Reset. Downloadedsims.index in SavedSims seems also to be a source of issues. Delete…

  • Error

    Service initialization failed

    March 3, 2011 /

    Problem When starting the game I get the error message: Unable to start game. Service initialization failed (some number). Cause This problem is usually caused by broken registry references or corrupt user data (or if you have downloaded the game somewhere illegally, in which case you are out of luck). Solutions There are several things you can try: Remove your User Files Update your Windows .net Framework  and make sure it’s turned on. Make sure your Windows is up-to-date Clean you Registry with CCleaner Defragment your computer. Reinstall your game . Run the game/launcher as Administrator. Make sure you have…

  • FAQ

    User Files Explained

    January 27, 2011 /

    Where are my user files ? Details can be found here:  Where are my files installed ? What is the meaning of the folders/files ? Main Folder The 5 Cache Files are recreated on startup. Delete them from time to time, especially if you add package files. Options.ini: Contains your game and graphic options set in the game. Save this file if you update your drivers and put it back after the update or all your Option settings will be lost because the game would reset it automatically. This file may also become corrupted. If you get any graphical or sound…

  • Tutorial

    Delete Cache files

    January 27, 2011 /

    Introduction To be able to load faster, the games stores data in so called cache files. The game checks on startup if those files are available and if so, they are loaded. If they are not available, they are created. Over time these files accumulate out-of-date data (especially if you use custom content and mods) and because of this, it’s best to delete them from time to time (just as you delete your browsers cache from time to time) Which files are those ? the files can be found in your [user data directory] and are called CasPartCache.package: CAS parts that…