• FAQ

    Interactive Loading Screen

    Introduction This feature was introduced with patch 1.63. The interactive loading screen gives you the possibilty to play a little game while you wait for your game to load. Your active family get lifetime reward points this way which will then be equally split among all members. Turning off You can turn the interactive loading screen off in your options. Next time you load your game, the screen will be back to normal. Issues Unfortunatley this can lead to longer loading times and some people have even reported it to be responsible for lags ingame. If you experience lags, it’s…

  • Error

    Saves are gone/ Options are reset

    Problem When starting up my game, everything was gone. My saves, my donwloads, everything. Cause This problem mostly occurs if you accidentally move your user directory to a different place (with Windows, this can happen very easily). If the game does not find the expected user directory (or any of the folders it needs), it recreates a new folder but that will be empty so that all of your downloads/saves are missing. A second cause can be a patch. There were incidents where a Origin or game update deleted the user files. Because of this, you need to make a…