• Error

    Saves are gone/ Options are reset

    Problem When starting up my game, everything was gone. My saves, my donwloads, everything. Cause This problem mostly occurs if you accidentally move your user directory to a different place (with Windows, this can happen very easily). If the game does not find the expected user directory (or any of the folders it needs), it recreates a new folder but that will be empty so that all of your downloads/saves are missing. A second cause can be a patch. There were incidents where a Origin or game update deleted the user files. Because of this, you need to make a…

  • Bugs,  Incompatible Mods

    Long Loading Times

    Problem It takes forever until my game is loaded Cause In most cases this is due to many or faulty .package files. If you have tons of them, they can slow down your game and the loading times. Also make sure that there isn’t a Sims 2 package file amongst your Sims 3 files. Sometimes it’s hard to tell what game they are for. Long played save games with large houses can result in long loading times as well. Especially relationships can bloat your game. Your Computer also has a great deal to do with this. If your game hangs…

  • Error

    Save Errors (Error 12, 13, or 16)

    Problem While saving I get the error message: An unexpected error has occurred while saving: Error 12 (or 13 or 15 or 16). Please consult the readme for details. Meaning of the Errors Error 12: World file save failure. Probably Memory related Error 13: Post-save callback failure. Unclear what that means. They fixed an error that was causing this and it seems to not occur as often. Error 15: Open failure. You probably don’t have enough rights to write in the folder. Error 16: Loose file copy failure. The file cannot be (over)written. Avoidance & limitation of possible loss Since…

  • FAQ

    Backups

    What is a backup ? A backup is a copy of your folders and files to an external drive, an different place on your computer, a flash drive or a DVD. Backups are used to go back to an older state if the existing one is not working or your computer is failing. When should I backup my files ? Before reinstalling your game Before moving everything to a new Computer Before installing a patch or a Expansion/Stuff Pack Before trying out new Custom Content, Store Content and Mods Savegames should be backed up after ever game play. It’s good…