• Error

    I/O device error

    Problem On trying to install the game, I get the following error message: The request could not be performed because of an I/O device error Workarounds Something is interfering with the setup installer (AntiVirus, Firewall, Windows Update). Try disabling them. Reinstall Origin Clean out your registry with CCleaner Make sure Windows and .Net are current Clean the disc Use the Digital Download Version from Origin instead of the disc (it’s free if you have the disc) Use the patch download if you get this error on installing a patch Further Reading Another I/O Device Error Question

  • FAQ

    Sims 3 and the Windows Registry

    What is the registry ? The Registry is a database which is needed by Windows to manage your configuration of your operating system and the installed programs. When you install a program, the installation routine will write all necessary entries to the registry. If you uninstall a program, the reference should be deleted but that’s most often not the case. Because of this, you will find various programs around the net – like CCleaner or RevoUninstaller that help you clean out your registry. What to consider Incorrect changes in the registry can lead to programs or even windows not working…

  • Tutorial

    Troubleshooting Steps

    Introduction There are several things you can try to solve various issues. These thing will not harm your game but they don’t always help either. Always backup your user files before trying anything. Tips from MTS Here’s a few tips from the MTS Wiki you can try: Game Help:Sims 3 Game Problem Computer Maintenance On a windows PC you collect a lot of garbage over the years. Programs aren’t uninstalling properly and leave traces in your Windows Registry. Your computer’s hard disc is being fragmented when you delete stuff and you collect temp files and user files that no one ever…

  • Tutorial

    Change the Language

    Introduction Sometimes you feel like changing the language that you chose on installation. The language your Sims speak can’t be changed, that’s simlish. This tutorial is about the text messages and the user interface. Conditions Not all languages are available in all versions. The DVD Region 1 only contains English, Spanish and French, Region 2 has a few more but I’m unsure whether it has any of the Asian languages. If you can install the game in a certain language, you can use it. I’m unsure how it works for the download version atm but I’ll add the info as…

  • Error

    Service initialization failed

    Problem When starting the game I get the error message: Unable to start game. Service initialization failed (some number). Cause This problem is usually caused by broken registry references or corrupt user data (or if you have downloaded the game somewhere illegally, in which case you are out of luck). Solutions There are several things you can try: Remove your User Files Update your Windows .net Framework  and make sure it’s turned on. Make sure your Windows is up-to-date Clean you Registry with CCleaner Defragment your computer. Reinstall your game . Run the game/launcher as Administrator. Make sure you have…

  • Error,  Origin

    There was an error during startup

    Problem When starting the launcher, I get the error message: There was an error during startup. See the Log for more details Suggestions Reinstall Origin Solution by Georgia82 for digital downlaods Make sure your graphic drivers are up-to-date Bypass the Launcher and start your game directly Right click on the launcher icon and start your launcher as administrator Make sure your Microsoft .net Framework is current Put in the base game dvd or start the game from the base game launcher icon instead of the addon If you uninstalled an EP make sure there are no left-over keys in your…