Please post and refer to my Bug Thread in the official forum for details: Pets Bug Thread – Please post your issues here.

If you have troubles installing the patch, get the manual one here:  Patch 1.26/1.27 and make sure your Origin is up-to-date.

To do that, start Origin and see if there’s an update. The current version is: 8.3.0.3527 – 112620 (found under the little cog-wheel icon – about)

If you are not offered an update and your not at the version, uninstall Origin and get the newest version here: Origin

Known issues

• Spiral staircases not working
• Sims can eat dog food at the restaurant
• CC Objects issues with Patch 1.26/1.27
• Limited Edition: Codes for registration and Code Redemption are switch. Red Paper: Installation Code, White Paper: Code for Pet Store.

Fixed issues

• Excavation Bug
• Photography Bug

Not fixed

• Car piling issue
• Age resetting when using tattoo chair and styling station