• Error,  Store & Exchange

    Store Content cannot be installed

    Problem I’ve downloaded something from the Sims 3 Store but I can’t install them. I get the following error message: Installation failed: Please make sure your game has the latest Software Updates and try again. Cause This error seems to occur if the launcher can’t verify ownership of the item correctly. Check this thread: Exchange Content cannot be installed if you get this error on trying to install an exchange item Solution Re-download the item from your purchase history.

  • Error

    Installed version newer than this product

    Problem I would like to install a new expansion pack but I get this error message: “Warning: The Sims 3 game you have is more recent than this product. If you choose to proceed you will need to be connected to the Internet and update this product via the Sims 3 Game Launcher after it is installed in order to play The Sims 3” Cause This message appears if your base game is already patched to a higher level than the expansion pack you’re installing needs. Ex: The  Base game needs to be patched to 1.22 if you want to install…

  • News

    Patch 1.3x – What’s the issue ?

    UPDATE 06/05/12 This issue is fixed with patch 1.34. If you are missing the collections, install the SuperPatch for 1.34 and you will get those. This Information is PC only atm. I don’t know yet how it is for macs. What’s the issue ? In the past weeks, EA has issued three patches (this gotta be a new record). One had information about the next EP and now there are tons of issues, warnings and rumors floating about in the net. Most of us are utterly confused by now. You read stuff like: Don’t get this new super patch. The…

  • Error,  Launcher

    Launcher doesn’t start anymore

    Problem My launcher does not start anymore Cause Patch 1.32 is classified as malware by Norton and the launcher file is put in quarantine. Some bad file in the user files prevents the launcher from starting Solution Pull the file Sims3LauncherW.exe from the Norton Quarantine: Restoring an item from the Quarantine Resetting the game to factory settings without reinstalling Further Reading Launcher Crashes

  • News

    Showtime, a patch and my page

    Showtime is just around the corner with many changes that you probably know more about than me. Showtime and the upcoming patch will bring us new social features that affect the game as well as the  my page on the  official Webseite. You can check the January News on the official page to see what they are in detail. My Page EA has announced extensive maintenance for Monday and after they said on the Showtime Chat that the changes to my page will come next week, it’s not too far fetched to think that we will get the new page…

  • FAQ

    Bugs & Patches

    What’s a Bug ? Bugs are errors in the game. Not everyone has every bug for it depends on the combinations of actions you do if a bug actually shows in your game or not. Some bugs are very common, others are not. Bugs can be caused by Mods and CC as well. Because of this, make sure your Downloads are always up-to-date. What’s a patch ? A patch is an update to the game code. A patch can have two purposes Fix bugs in the game Adjust the base game to the be able to handle a new expansion.…

  • Tutorial

    Turn off Automatic Updates

    Introduction Every now and then, EA graces us with a patch. Since there are many issues with those and some people just want to wait with patching because their favorite mod isn’t update, it’s wise to turn off automatic updates. Fortunately, EA lets us do this. Steps Start the launcher Click Game Updates Remove the check mark Automatic Updates If a patch is already out and you don’t want the launcher to automatically patch but did not remove the check mark, turn off your Internet connection, start the launcher, remove the check mark and then turn the Internet back on.…

  • Error,  Origin

    Invalid File Found or File not found

    Problem While patching I get this error message:  Update Error: Invalid File Found or Update Error: File not Found Cause This error occurs if a file does not match the file the patch is expecting or a file is missing. There are multiple reasons for that. A mod that replaces the original file Origin is not updated Incorrect manual patch (wrong region, wrong increment) Issue with the Patch itself. Solution Use the Patch Downloader to patch your game. It will tell you which file is the culprit or you can use the Force Super option to force the Superpatch. You…

  • FAQ

    How to find your game version

    Where do I find my game version ? The game has a game or version number which shows to what patch level you are updated. The version number can be found in the launcher What does the version number consist of ? The first digit(s) tell you for which EP the version number is Next is the version of the patch. When talking about the patch, only the first two digits are mentioned. The last two digits are the region code. What’s the region code ? Region codes help to find out how and where the game was bough. The…

  • Tutorial

    What to do before patching

    Before installing the EP/Patch you should Turn off automatic updates Remove all your mods and cc (especially mods). Make sure that you understand the uninstall instructions for scripting and core mods. They are usually posted in the first post of the mods you are using. If a mods adds extra interactions, you will need to take extra steps as not to bork your savegame. Make sure, your Sims are not on vacation in any neighborhood you plan on playing with in the future Make sure your Sims are not sleeping (can make the beds unusable) Remove all your mods from…