FAQ,  Store & Exchange,  Website

Exchange – Please update your game

My game is updated. Why does it say Update your Game ?

When you download Sims and Houses from the exchange, the website shows you which Store-Items and which Add-Ons are necessary for the download.


Sometimes it says please Update your Game. This notice is there for everyone as soon as the download needs a certain patch to install. Some Store content only works if you have a certain patch level.

This message means nothing if you are patched to the newest patch level. The browser does not check your installed game version.