Failed to book tour


When trying to use SimPort, I get the following error: Failed to Book Tour. Please try again. 


You get this message if there’s a problem connecting to the server on sending a Sim on tour. Your Sim can’t be uploaded, if your computer can’t communicate with the server. The connection can also time out, if your Sim has a lot of Custom Content, inventory items or memories.


  • Make sure you have an active Internet connection and that your connection to the EA-Servers isn’t blocked by your firewall and Anti-Virus-Program
  • Try to reduce memories and CC and place some inventory items somewhere in the house before sending the Sim on tour.
  • If everything is fine on your side, it could be issues with the servers and you need to try later.

Further Reading